Raging Bull Casino Privacy Policy

This Privacy Policy explains how Raging Bull Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our services or contact us. It is intended to help you understand our information practices and the choices available to you.

Raging Bull Casino is committed to handling personal information responsibly and transparently. By using our website or services, you acknowledge that your information may be processed as described below. This policy applies to players and website visitors in Canada and should be read together with any applicable terms and conditions.

Information We Collect

We collect information that is necessary to operate an online casino, provide customer support, protect accounts and meet operational obligations. The information we collect may vary depending on how you interact with Raging Bull Casino.

Information you provide

• Account details, such as your name, date of birth, residential address, telephone number and email address.
• Login credentials and security information used to access your account.
• Transaction information, including deposits, withdrawals, payment method details and related records.
• Identity or age verification information where it is reasonably required to confirm account ownership, eligibility or responsible use of the service.
• Information included in messages sent to customer support, including questions, complaints and requests.
• Preferences and communications choices, such as whether you wish to receive promotional messages.

Information collected automatically

When you browse our website, we may collect technical and usage information. This can include your IP address, browser type, device information, operating system, referring website, pages visited, access times and general interaction data. We may also record information about errors, service performance and security events.

We do not ask you to provide sensitive personal information through public areas of the website. Please avoid including unnecessary private details in messages or other communications.

How We Use Information

Raging Bull Casino uses personal information for clearly defined business and service purposes. These purposes may include:

• Creating, maintaining and administering your player account.
• Processing deposits, withdrawals and other account transactions.
• Providing games, account features, promotions and customer support.
• Confirming identity, age, account ownership and the accuracy of account information when appropriate.
• Detecting and preventing fraud, unauthorised access, abuse, collusion and other activity that could affect the integrity of the platform.
• Managing responsible gaming tools, account restrictions and player protection requests.
• Maintaining website functionality, troubleshooting technical problems and improving the user experience.
• Sending service messages, security alerts, administrative notices and other communications connected with your account.
• Sending marketing communications where permitted and where you have provided the required preference or consent.
• Maintaining records, handling disputes and responding to lawful requests.

We may combine information from your account, website activity and communications where this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes without an appropriate basis or notice.

Cookies and Similar Technologies

Raging Bull Casino may use cookies, pixels, local storage and similar technologies to make the website work properly and to understand how visitors use it. A cookie is a small data file placed on your device by a website. Some cookies are necessary for login sessions, security, navigation and core account functions.

Other technologies may help us remember preferences, measure website performance, analyse traffic and support relevant communications. Depending on the service involved, these technologies may collect information such as device identifiers, browser settings, pages viewed and interaction patterns.

You can usually manage cookies through your browser settings. Disabling certain cookies may affect login functionality, preferences or the availability of some features. Where required, we will provide additional choices or notices relating to non-essential technologies.

Data Sharing

We may disclose personal information to selected recipients when it is necessary to provide the service, protect users or operate the business. These recipients may include:

• Payment processors, financial institutions and transaction service providers.
• Identity, age verification, fraud prevention and risk management providers.
• Technology, hosting, analytics, security and customer support suppliers.
• Professional advisers, insurers, auditors and other service providers acting under appropriate confidentiality obligations.
• Corporate entities involved in a reorganisation, merger, acquisition or sale of relevant business assets.
• Government authorities, courts, regulators or law enforcement bodies where disclosure is required or reasonably necessary.

Service providers are expected to process information only for authorised purposes and to apply appropriate safeguards. Raging Bull Casino does not sell personal information as a general commercial product. We may share aggregated or de-identified information that does not reasonably identify an individual for reporting, analytics or business planning.

Data Security

We use administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. These measures may include access controls, account security procedures, monitoring, secure transmission methods and restrictions on staff access.

No website, payment method or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your password and account credentials confidential, using a secure device and notifying us promptly if you suspect unauthorised activity. We will assess suspected security incidents and take reasonable steps to respond and provide notices where appropriate.

Data Retention

We retain personal information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, transaction processing, security, dispute resolution and record keeping. The retention period depends on the type of information, how it is used and whether an account remains active.

When information is no longer required, it may be securely deleted, anonymised or placed beyond practical use. Some records may need to be retained for longer where necessary to establish or defend legal claims, investigate suspected misconduct, resolve disputes or comply with applicable obligations.

Your Rights

Depending on your circumstances and applicable privacy rules, you may have rights concerning the personal information we hold about you. These may include the right to:

• Ask whether we hold personal information about you and request access to it.
• Request correction of information that is inaccurate, incomplete or out of date.
• Ask for deletion or restriction of information where there is a valid basis for doing so.
• Object to certain processing activities or withdraw consent where processing relies on consent.
• Change your marketing preferences or unsubscribe from promotional communications.
• Request information about how your personal information is used or shared.

These rights are not absolute and may be subject to verification, security requirements, legal exceptions or legitimate operational needs. Closing an account does not necessarily result in immediate deletion of all records. To protect your account, we may request additional information before completing a privacy request. We aim to respond within a reasonable period and will explain if a request cannot be fulfilled in full.

Third-Party Services

The Raging Bull Casino website may contain links, integrations or content provided by third parties. These services may include payment providers, verification tools, analytics platforms, social features or external websites. When you use a third-party service, that provider may collect information under its own privacy policy and terms.

We do not control the privacy practices, security measures or content of independent third parties. You should review their policies before submitting personal information through an external service. A link or integration does not necessarily mean that Raging Bull Casino endorses every practice of the third party.

International Transfers

Some suppliers or service providers supporting Raging Bull Casino may process information in countries outside Canada. As a result, personal information may be transferred to or accessed from another jurisdiction for hosting, payment processing, technical support, security, verification or other approved business purposes.

Where information is transferred internationally, we take reasonable steps to select suitable providers, limit access to necessary purposes and require appropriate confidentiality and security measures. Privacy protections in another country may differ from those in Canada, and information may be subject to the laws of the jurisdiction where it is processed.

Policy Updates

We may update this Privacy Policy when our services, information practices, technology or legal environment changes. The revised version will be made available on the website and will include an updated effective date where appropriate.

Changes will apply from the date they are posted unless a different date is stated. We encourage you to review this page periodically. If an update materially affects the way we use personal information, we may provide additional notice through the website, by email or through another suitable channel.

Contact Information

If you have a privacy question, want to make a request or believe that information connected with your account is inaccurate, please contact the Raging Bull Casino support team at [email protected]. Include enough detail for us to understand your request, but do not send passwords, payment card numbers or other unnecessary confidential information.

We may need to verify your identity before discussing account information or completing a privacy request. We will review concerns carefully and provide a response or explain any further information needed to assess the matter.

Raging Bull Casino is intended for adults aged 18 and over. We do not knowingly seek to collect personal information from individuals who do not meet the applicable minimum age for using the service.

Last updated: 9 September 2026